At Sunstone, we prioritize open and honest communication. This means we will always provide clear explanations about your pet’s care journey.
We’ll start by outlining the diagnostic tests we recommend and discussing the benefits and risks associated with treatment options. We are committed to transparency regarding the costs involved as well. Our approach is built on communicating with you candidly, compassionately, and with respect.
We also value shared decision-making. While we provide medical expertise, we recognize that you, as the pet parent, play a crucial role. Your unique values, preferences, and circumstances guide our collaborative decisions about your pet’s care.
If you ever have questions about any aspect of your pet’s treatment plan, please don’t hesitate to ask. We are here to support you and your pet every step of the way.
Payment Options
We believe in transparency when it comes to your pet’s care. During your visit, our team will provide a clear estimate of anticipated costs so you can make informed decisions. Payment is due at the time services are provided.
We offer a variety of payment and financing options to make care accessible and convenient. Please visit our Make a Payment / Financing Options page to view all accepted payment methods, process a payment, and/or apply for financing.
Please note that we do not accept checks of any kind. This policy helps streamline our processes and ensures efficient service for you and your pet.